FAQ
Do you have questions?Transparency is important to us – here we answer the most frequently asked questions.
FAQ
Do you have questions?Transparency is important to us – here we answer the most frequently asked questions.
General
Is BADNR reputable?
I design creative streetwear with heart – fairly produced, transparently designed, and completely made in Germany.
How do I contact support?
You can easily contact our support team using our contact form on the website. We'll get back to you as soon as possible!
Products
Where do you produce?
We produce the majority of our fashion in Europe.
What materials do you use?
Our entire collection is crafted with love for the environment—from organic materials produced under fair and ecological conditions. With this voucher, the recipient can choose from a variety of sustainable fashion pieces.
Shipping & Returns
How much does shipping cost?
Shipping within Germany is €4.99.
Shipping is free for orders over €75.
How much does the return cost?
For a return we have to charge 4.99 €.
Please follow our return instructions to ensure everything goes smoothly.
How long can I return an item?
At BADNR, you have a 30-day right of return. Please refer to our cancellation policy to ensure everything goes smoothly.
How long does it take until I get my money?
Once we have received and inspected your return, we will refund you within 14 days using the payment method you selected at the time of purchase.